Kaiser Permanente is committed to protecting the privacy
of the users of this Web site. We will use and disclose the
information you provide us as stated in our Web Site Privacy
Web Site Privacy Statement
Use and disclosure of health information includes
using the information to provide treatment to the individual,
to make payments for such treatment, and to conduct ongoing
quality improvement activities. Our use and disclosure
of an individual's personal information (including health
information) is limited as required by state and federal
law. We do not sell or rent personal information about
visitors to this site or customers who use the site.
This website has security measures in place to help protect against
the loss, misuse, or alteration of information under our control. These
measures include encryption of data using the Secure Socket Layer (SSL)
system, and using a secured messaging service when we send you personal
information electronically. Despite these measures, the confidentiality
of any communication or material transmitted to or from us via this
site by Internet or e-mail cannot be guaranteed. At your discretion,
you may contact us at the mailing address listed in the "Questions,
complaints, and contacts" section at the end of this Privacy Statement.
Revisions to the Privacy Statement
We may revise this Privacy Statement from time to time
as we add new features or as laws change that may affect
our services. If we make material changes to our Privacy
Statement, we will post notice of this on our website.
Any revised Privacy Statement will apply both to information
we already have about you at the time of the change,
and any personal information created or received after the change
takes effect. We include a version number on this Privacy
Statement consisting of the date (year, month and day) it
was last revised. We encourage you to periodically reread
this Privacy Statement, to see if there have been any
changes to our policies that may affect you.
Web site visitor data
Kaiser Permanente routinely gathers data on website
activity, such as how many people visit the site, the
pages they visit, where they come from, how long they
stay on the site, etc. The data is collected on an aggregate,
anonymous basis, which means that no personally identifiable
information is associated with the data. This data helps
us improve site content and overall usage. The information
is not shared with other organizations for their independent
Collecting and using personal information
Except as disclosed in this Privacy Statement, we do
not collect any identifiable information about visitors
to this site or our customers who use this site. The
policies, sources, and uses of information are outlined
in Sections 1 through 3 that follow:
|1. Web logs
We maintain standard Web logs that record data about
all visitors and customers who use this site and we store
this information for awhile. These logs may contain the Internet
domain from which you access the site (such as aol.com, abc.org,
etc.); the IP address which is automatically assigned to
your computer when you get on the Internet (a static IP address
may be identifiable as being connected to you, while a dynamic
address is usually not identifiable); the type of browser
and operating system you use; the date and time you visited
the site; the pages you viewed on the site; the address of
the website you linked from, if any. If you sign on to this
website to use its secured features, our Web logs will also
contain an individual identifier and show the services you
All Web logs are stored securely, and may only be accessed
by Kaiser Permanente employees or designees on a need-to-know
basis for a specific purpose. Kaiser Permanente uses Web
log information to help us design our site, to identify
popular features, to resolve user, hardware, and software
problems, and to make the site more useful to visitors.
|2. Internet cookies
We may place Internet "cookies" on the computer
hard drives of visitors to this Affiliate website.
Information we obtain from cookies helps us to tailor our
site to be more helpful and efficient for our visitors.
The cookie consists of a unique identifier that does not
contain information about you. We use two types of cookies, "session" cookies
and "persistent" cookies.
A session cookie is temporary, and expires after you
end a session and close your Web browser. We use session
cookies to help customize your experience on our site,
maintain your signed-on status as you navigate through
our features, and to track your "click path" through
our Web pages.
Persistent cookies remain on your hard drive after you've
exited from our site, and we use them for several reasons.
For instance, when you give us permission to "remember" a
feature about you when asked by the website, we place a persistent
cookie on your hard drive so that the next time you visit
us, we won't have to ask you that information again.
We sometimes use this type of persistent cookie with
a "Web beacon" (see below). Persistent cookies
will not contain any personal information about you.
You may have software on your computer that will allow
you to decline or deactivate Internet cookies, but if
you do so, some features of this site may not work properly
for you. For instructions on how to remove cookies from
your hard drive, go to your browser's website for detailed
instructions. In addition, further information regarding
cookies may be available on other websites or from your
Internet service provider. Safari and Internet Explorer
are two common browsers.
We may disclose personal information to any person performing audit,
legal, operational, or other services for us. We will use information which
does not identify the individual for these activities whenever feasible.
Information disclosed to vendors or contractors for operational purposes may
not be re-disclosed to others by such a vendor or contractor.
We may disclose personal information when required to do so by a subpoena,
court order, or search warrant. We may disclose personal information as we deem
it appropriate to protect the safety of an individual or for an investigation
related to public safety or to report an activity that appears to be in violation
of law. We may disclose personal information to protect the security and reliability
of this site and to take precautions against liability.
Questions, complaints, and contacts
If you have any questions about this Privacy Statement,
our policies and practices concerning this site, your
rights under this statement, and your dealings with the
Affiliate website, you can contact Kaiser Permanente
by U.S. mail at the address below:
Internet Services Group
5820 Owens Drive, Bldg. E-2
Pleasanton, CA 94588